PRIVACY POLICY

This Privacy Policy explains how Horizons Health & Wellness Center (“we,” “our,” or “us”) collect, use, and protects personal information.

When you interact with our SMS services, we may collect the following information:

Phone number (required for sending and receiving SMS)

Name (if voluntarily provided or associated with your phone number in our system)

Message content (messages you send to us or responses to our SMS campaigns)

Opt-in/Opt-out status

Date and time of messages

We use your personal information solely for purposes related to SMS communication, including:

• Sending important notifications, updates, or confirmations
• Responding to your inquiries
• Providing customer support
• Managing opt-in and opt-out preferences

Your information is only used to facilitate communication that you have consented to receive.

By providing your phone number and consenting to text messages, you agree to receive communications from us, including appointment reminders, confirmations, follow-ups, and service updates. Message frequency may vary, and standard message and data rates may apply.

Your phone number will not be shared with third parties for marketing. You may opt in by submitting a form or providing verbal or written consent.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us.

We take your privacy seriously.

We do NOT share, sell, rent, or disclose your personal information to any third party under any circumstances.

 We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse.

You may opt out of SMS communications at any time by replying “STOP”.

Once opted out, you will no longer receive SMS messages unless you opt in again.