PRIVACY POLICY

Introduction

Horizons Health & Wellness Center (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

We may collect the following types of information:

• Personal Information: such as your name, phone number, email address, and  any other information you provide through forms or communications
• Health-Related  Information: information you voluntarily provide that is relevant  to services
• Technical Information: including IP address, browser type, and website 
• usage data

We use the information we collect to:

• Schedule and manage appointments
• Send appointment reminders and service-related communications
• Provide customer support
• Improve  our website and services
• Comply with legal and regulatory requirements

By providing your phone number and consenting to text messages, you agree to receive communications from us, including appointment reminders, confirmations, follow-ups, and service updates. Message frequency may vary, and standard message and data rates may apply.

Your phone number will not be shared with third parties for marketing. You may opt in by submitting a form or providing verbal or written consent.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us.

We do not sell, trade, or rent your personal information. We may share your information only when necessary to:

• Work with service providers who support our operations
• Comply with legal obligations
• Protect the safety and rights of our organization and our clients

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

You have the right to:

• Request access to your personal information
• Update or correct your information
• Withdraw consent for communications
• Request deletion of your information, where permitted by law